Support

Questions before the first scoop?

We answer subscription, ingredient, wholesale, and press questions within a day. Most days, faster.

Asked first

What new members usually want to know.

When does my next order ship?

We ship every 30 days from your first delivery date. You can pause, skip, or cancel from your account in two clicks.

Where is the product manufactured?

Formulated and bottled in California. Each batch is third-party tested for identity, purity, and potency.

How do I change my flavor?

Pick the other one in your account before your next ship date, or write to us and we'll switch it.

Do you ship internationally?

US only for now. International is on the 2026 roadmap. Write us if you want a heads-up when we open.

Can I take this in the evening?

Yes. Caffeine-free and evening-compatible. Some members find the L-theanine in the blend actually helps them wind down.

Orders
orders@biometheory.shop
Subscription, shipping, returns. The fastest lane.
Wholesale
wholesale@biometheory.shop
Spas, clinicians, retailers. Decks ready on request.
Press
press@biometheory.shop
Editorial, podcasts, partnerships. We reply with a one-pager.